Frequently Asked Questions

Absolutely not. While Saint Mary Home and The McAuley were founded by the Sisters of Mercy, our community is welcoming to people on any and all faith journeys and from all walks of life. Our residents, clients, and colleagues represent the multi-faith and diverse population in greater Hartford.
Continuing Care Retirement Communities offer accommodations for independent living, assisted living, and skilled nursing, offering residents a continuum of care. A person can move among levels of care as needed. The Mercy Community is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF International) as an Aging Services Network.
While The McAuley is a private-pay community, Saint Mary Home does accept Medicare/Medicaid. For a complete list of insurance plans accepted, please contact the Office of Admissions at 860.570.8200.
Please click HERE to learn more about our Alzheimer’s/dementia Special Care Community at Saint Mary Home. We offer residents a secure, person-centered environment where the emphasis is on the activities they can do. In 2015, The Mercy Community became certified as a Music & Memory-Certified Facility, and our Admissions Team would love to share with you the wonderful benefits of that program.
It would be our pleasure to welcome you! Please call 860.570.8200 to speak with an Admissions representative at Saint Mary Home, or 860.920.6319 to arrange a tour with one of our sales counselors from The McAuley. We would love to show you The Mercy Community.
Just as The Mercy Community is the parent corporation for Saint Mary Home and The McAuley, Trinity Health is The Mercy Community’s parent corporation. In fact, Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation. It serves people and communities in 21 states with 86 hospitals, 109 continuing care facilities and home health and hospice programs. With annual operating revenues of about $13.6 billion and assets of about $19.3 billion, the organization returns more than $800 million to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 89,000 people, including 3,200 physicians. Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country’s aging population.
For up-to-date information on employment opportunities and how to contact The Mercy Community’s Office of Human Resources, visit Careers.
As a Continuing Care Retirement Community, Saint Mary Home and The McAuley are open 24 hours per day, seven days per week. There are no limited visiting hours.
Call us at 860.570.8400 to speak directly with our experts. Select from among a menu of department options so that we may give you the most helpful, detailed information possible.

The Mercy Community offers options that will give you the flexibility and autonomy you desire with the peace of mind of professional care. Our plans include:

  • Short-term stays
  • Long-term living and care
  • Rehabilitative programs
  • Flexible, personalized care programs

We understand how important it is for many people to stay at home as long as possible. Whether you simply need assistance and a friendly face, or comfort and care for a more serious illness, our programs provide compassion and support:

  • Personalized home care plans for daily needs and independence
  • Environmental enhancements for increased comfort
  • Social, physiological, and spiritual support
  • Palliative care — the treatment of symptoms and pain that accompany serious disease — both in home and onsite
  • Compassionate hospice care for living with quality and dignity during the end stages of life

At The McAuley, residents enjoy carefree, independent living with quality, style, comfort, and security — without the hassle of homeownership.

  • Studios, one- and two-bedroom apartments, and executive suites
  • 24-hour security and concierge services
  • Social, recreational, educational, and cultural programs including clubs, trips, and activities
  • Chef-prepared dining options
  • Onsite fitness center, salon & spa, library, putting green, and more
  • Licensed nurses on call and available 24 hours a day

Maintain your independence while having your daily personal needs met in Saint Mary Home’s supportive and supervised living environment.

  • A variety of services that includes medical and non-medical care to people who have a chronic illness or disability
  • Assisting with support services including dressing, bathing, and other activities of daily living
  • Attended to by skilled, caring colleagues

At Saint Mary Home, Alzheimer’s and Dementia Care is approached in a safe, structured, and accepting environment. Our clinical excellence distinguishes us in the field and includes:

  • Attendance to physical health needs
  • Attendance to spiritual and social well-being
  • Assistance in maintaining dignity and independence
  • Assistance for loved ones affected by these illnesses

The Mercy Community is a leader in the field of rehabilitative therapy. The services we offer as a part of our unique program include:

  • Physical, occupational, and speech rehabilitation therapies for long- or short-term residents and for clients seeking care on an outpatient basis
  • Post-surgical care
  • Specialized stroke rehabilitation
  • Rehabilitation for post-surgical joint replacement
  • Cutting-edge therapy gym and equipment
  • Outpatient rehabilitative services
  • A team of experts